This Privacy Policy explains how Elasna™ (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit www.elasna.com, contact us, or purchase our products. We comply with applicable privacy laws, including GDPR and CCPA where relevant.
2. Who We Are
Business Name: Elasna™ Himalayan Shilajit Address: Office No-208, Margalla Shopping Center, D-17 Markaz, Islamabad, Pakistan Email:info@elasna.com Phone: +92 315 5121980
3. Information We Collect
We may collect:
Personal data: Name, email, phone number, shipping address, order details
Payment data: Processed securely via third-party gateways
Technical data: IP address, browser type, device information, cookies
4. How We Use Information
Your information is used to:
Process and deliver orders
Provide customer support
Respond to inquiries and OEM/B2B requests
Improve website functionality
Meet legal and regulatory obligations
5. Sharing of Information
We do not sell your data. Information may be shared only with:
Shipping partners
Payment processors
Marketing platforms (with consent)
Authorities when required by law
6. Cookies
We use cookies to improve user experience and analyze website traffic. You may disable cookies in your browser settings.
7. Data Retention
Order data: up to 5 years
Contact data: up to 12 months
Marketing data: until you unsubscribe
8. Your Rights
You may request access, correction, or deletion of your data by contacting info@elasna.com.
9. Data Security
We use SSL encryption and secure systems to protect your information, though no online system is 100% secure.
10. Updates & Contact
This policy may be updated from time to time. 📧 info@elasna.com
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
