REFUND & RETURNS POLICY

Elasna™ Himalayan Shilajit

1. Eligibility for Returns

Returns or replacements are accepted only if:

  • The product is damaged during delivery
  • The wrong product is delivered
  • The product is expired or leaked
  • The seal is broken before opening

2. Return Conditions

  • Product must be unused and unopened
  • Original packaging required
  • Request must be made within 48 hours of delivery
  • Photo or video evidence is required

3. Non-Returnable Items

  • Opened or used products
  • Change-of-mind purchases
  • Promotional or discounted items

4. Refunds

  • Refunds apply only to prepaid orders
  • Refunds are processed after inspection
  • COD orders are eligible for replacement only

5. Cancellations

  • Orders may be cancelled before dispatch
  • Once shipped, cancellation is not possible

6. Contact for Returns

📧 info@elasna.com
📞 +92 315 5121980